Terms and Conditions

SMS Messaging Program

BGC Call Center provides SMS communications for customers who have consented to receive text messages.

The SMS program may include:

• Customer-care communications
• Responses to customer inquiries
• Account notifications
• Service-related updates
• Requested support information

BGC Call Center does not use this campaign for promotional or marketing messages unless a separate appropriate consent and messaging program is established.

Consent

By opting in to BGC Call Center SMS messaging, you consent to receive customer-care and account-notification text messages at the mobile number you provided.

Message Frequency

Message frequency may vary depending on your interaction with BGC Call Center, your account activity, and the services or support you request.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and wireless plan.

BGC Call Center is not responsible for charges imposed by your mobile carrier.

Opting Out

You may stop receiving SMS messages at any time by replying:

After an opt-out request is processed, you will receive confirmation that you have been unsubscribed and no further SMS messages will be sent under the applicable program unless you opt in again.

Help

For assistance with the BGC Call Center SMS program, reply:

You may also contact BGC Call Center through https://callcentrik.com.

Privacy

Your privacy is important to us.

SMS opt-in information and consent will not be sold, rented, or shared with third parties for their own promotional or marketing purposes.

Please review our Privacy Policy. The published policy is available at https://callcentrik.com/privacy.

Supported Carriers

Delivery of SMS messages depends on participating mobile carriers, network availability, device availability, and other telecommunications systems outside BGC Call Center's control.

Delivery of every message cannot be guaranteed.

Changes to the SMS Program

BGC Call Center may modify or discontinue aspects of the SMS messaging program when reasonably necessary.

Any material changes to these Terms will be reflected on this page.

Contact

For questions regarding these Terms or our SMS messaging program, contact BGC Call Center through our official website.